Freshdesk Integration
Manage support tickets, contacts, and companies
Customer Support 18 actions Username and password
Start automating Freshdesk
Manage support tickets, contacts, and companies
Customer Support 18 actions Username and password
Start automating FreshdeskDrag any of these 18 actions into a process — no code, no API wrangling.
Add a private or public note to a Freshdesk ticket.
Create a new contact
Create a new ticket
Log a time entry on a Freshdesk ticket.
Delete a ticket
Get contact details
Get ticket details
List agents
List companies
List all contacts
List Freshdesk support groups.
List all conversations on a Freshdesk ticket.
List all tickets
List time entries on a Freshdesk ticket.
Add a reply to a Freshdesk ticket.
Search tickets
Update an existing contact
Update an existing ticket
Freshdesk uses username and password. Save the connection once and reuse it across every process.
Drop Freshdesk steps onto the process map alongside desktop, browser, Excel and email steps.
Trigger on a schedule, an email, or a file landing in a folder. Credentials stay encrypted and every run is audited.
Because Freshdesk has an API, Automize talks to it directly in the cloud — no bot needed on a desktop. Where a system has no API, an Automize bot drives its interface instead.
We build one working Freshdesk automation in your business inside a week, at a fixed price.
