Manage IT tickets, assets, changes, and problems
IT Service Management 11 actions Username and password
Start automating FreshserviceDrag any of these 11 actions into a process — no code, no API wrangling.
Create a new ticket
Delete a ticket
Get asset details
Get ticket details
List all agents
List all assets
List change requests
List problem tickets
List all requesters
List all tickets
Update an existing ticket
Freshservice uses username and password. Save the connection once and reuse it across every process.
Drop Freshservice steps onto the process map alongside desktop, browser, Excel and email steps.
Trigger on a schedule, an email, or a file landing in a folder. Credentials stay encrypted and every run is audited.
Because Freshservice has an API, Automize talks to it directly in the cloud — no bot needed on a desktop. Where a system has no API, an Automize bot drives its interface instead.
We build one working Freshservice automation in your business inside a week, at a fixed price.