Intercom

Intercom Integration

Manage contacts, conversations, and messages

Customer Support 18 actions API token

Start automating Intercom

What you can automate with Intercom

Drag any of these 18 actions into a process — no code, no API wrangling.

Close Conversation

Close a conversation

Create Contact

Create a contact (lead or user)

Create note

Create a note on an Intercom contact.

Delete contact

Delete an Intercom contact.

Get Contact

Get contact details

Get Conversation

Get conversation details

List Admins

List all admins

List Articles

List help center articles

List Companies

List all companies

List Contacts

List all contacts

List Conversations

List all conversations

List segments

List Intercom segments.

List tags

List Intercom tags.

Reply to Conversation

Reply to a conversation

Search contacts

Search Intercom contacts.

Send Message

Send a message to a contact

Tag contact

Add a tag to an Intercom contact.

Update contact

Update an Intercom contact.

How the Intercom connection works

1. Authenticate

Intercom uses aPI token. Save the connection once and reuse it across every process.

2. Build the process

Drop Intercom steps onto the process map alongside desktop, browser, Excel and email steps.

3. Run it attended or unattended

Trigger on a schedule, an email, or a file landing in a folder. Credentials stay encrypted and every run is audited.

Because Intercom has an API, Automize talks to it directly in the cloud — no bot needed on a desktop. Where a system has no API, an Automize bot drives its interface instead.

Other Customer Support connectors

Automate Intercom in 7 days

We build one working Intercom automation in your business inside a week, at a fixed price.