Conversations, agents, customers, canned responses, reports
Customer Support 9 actions OAuth 2.0 (sign in to authorise)
Start automating LiveChatDrag any of these 9 actions into a process — no code, no API wrangling.
Deactivate (close) a chat
Get a single chat by ID
Get customer details by ID
List all agents
List canned responses for a group
List chats with optional filters
List customers with optional filters
Send an event to a chat
Transfer a chat to another agent/group
LiveChat uses oAuth 2.0 (sign in to authorise). Save the connection once and reuse it across every process.
Drop LiveChat steps onto the process map alongside desktop, browser, Excel and email steps.
Trigger on a schedule, an email, or a file landing in a folder. Credentials stay encrypted and every run is audited.
Because LiveChat has an API, Automize talks to it directly in the cloud — no bot needed on a desktop. Where a system has no API, an Automize bot drives its interface instead.
We build one working LiveChat automation in your business inside a week, at a fixed price.