Debtors Clerk

Invoices your customers, chases what is overdue in your tone of voice, allocates the receipts, and warns you who is about to become a problem.

Accounts receivable and collections 47 systems From R6 500 / month Up to 750 invoices and reminders a month included

Hire a Debtors Clerk

What the Debtors Clerk actually does

The whole job, in the order it happens — not a feature list.

1

Raises the invoices

Builds them from wherever the work actually gets recorded — job cards, delivery notes, timesheets, the POS, the online store — instead of waiting for someone to retype it into the ledger.

2

Delivers them

Sends each invoice the way that customer accepts it: e-mail, WhatsApp, or uploaded into their supplier portal. It confirms delivery, and retries the ones that bounce rather than assuming they arrived.

3

Chases politely, then firmly

Runs the reminder ladder you approve — a nudge before due date, a reminder after, an escalation to the account owner — in templates you have signed off. It stops the moment payment lands.

4

Allocates the receipts

Matches deposits to invoices off the bank statement, including part-payments and single amounts settling several invoices, so the ageing reflects what has actually been paid.

5

Keeps the ageing honest

Issues statements on your cycle, keeps the ageing current, and applies approved credit notes so the balance a customer is being chased for is the balance they owe.

6

Warns you early

Flags customers whose payment behaviour is deteriorating, who are approaching a credit limit, or who have started disputing where they never used to.

What it brings to you

Collections is a relationship, so the digital worker never improvises. Every template is one you approved, and anything with consequences comes to you first.

  • A customer you have told it never to chase
  • A receipt it cannot allocate to an invoice
  • A short payment, or a deduction with no explanation
  • A dispute raised in reply to a reminder
  • A customer crossing the credit limit you set
  • Anything before it escalates to legal or handover

What it puts on your dashboard

A digital worker you cannot measure is one you cannot trust. Every run is logged, and the numbers below are reported without being asked for.

  • Days sales outstanding, and which way it is moving
  • Collected against promised, by customer
  • Ageing movement week on week
  • Which reminder in the ladder actually gets people to pay
  • Disputes by reason — so you can fix the cause, not the symptom
  • Receipts allocated automatically against those needing a person

The systems it works in

47 pre-built connections, ready on day one. Where a system publishes an API, the digital worker uses it directly from the cloud.

Ledgers and billing

Getting paid

Talking to customers

Where the work is recorded

Credit risk

Banks

And the systems with no API at all

Customer supplier-portals that accept invoices only through a web form — the bot completes and submits them on your machine.

This is the part a cloud-only tool cannot do. The Automize bot runs on your own machine, so anything a person can open, it can work in — the desktop accounting package, the bank portal, the supplier site with no integration.

Where it runs, and what never leaves

On your machine

The bot is installed where the work happens, so it can reach the systems that never got an API.

Credentials stay put

Passwords live in your operating system's own keychain and never sync to us. We hold the steps, not the secrets.

POPIA and GDPR by design

Client financial data is processed locally. Servers are in AWS Ireland and hold process definitions and execution logs.

Every step audited

Step-by-step logs, screenshots and timestamps for every run — and a record of who approved what.

Questions about the Debtors Clerk

Yes, permanently or for a period. Excluded customers are skipped entirely and appear on the exceptions list instead, so a delicate account never gets an automated reminder at the wrong moment.
From the bank statement, the same way the Bank & Reconciliation Clerk does. Run the two together and a receipt landing in the account stops the reminder ladder the same morning.

Works well alongside

See all five digital workers

Put a Debtors Clerk to work in 7 days

The role that quietly stops getting done when someone is on leave — and shows up six weeks later in the cash flow.