Overview
IBM Maximo is enterprise asset management – work orders, assets, locations, service requests, inventory, preventive maintenance. The Automize Maximo connector covers EAM operations.
- Regions: Hosted or on-prem.
- Plans: Enterprise licensing.
Setting up the connection
Auth type: HTTP Basic.
- Maximo admin → MAXAUTH user with REST API rights.
- In Automize → Settings → Connectors → IBM Maximo. Paste base URL + credentials.
Find your credentials at https://www.ibm.com/products/maximo.
Rate limits
Per-instance.
Data model
EAM primitives:
Site ─┬─ Assets (equipment, vehicles, facilities)
├─ Locations
├─ Work Orders ─── Tasks
├─ Service Requests
├─ Inventory + Items
└─ PM (Preventive Maintenance Plans)Available operations
23 operations available. Click any row to jump to its detail.
| Operation | Category | What it does |
|---|---|---|
| Create Asset | General | Create a new asset |
| Create Purchase Order | General | Create a purchase order |
| Create Service Request | General | Create a service request |
| Create Work Order | General | Create a new work order |
| Get Asset | General | Get asset details |
| Get Inventory | General | Get inventory details |
| Get Item Master | General | Get item master details |
| Get Location | General | Get location details |
| Get Person | General | Get person details |
| Get Purchase Order | General | Get purchase order details |
| Get Service Request | General | Get service request details |
| Get Work Order | General | Get work order details |
| List Assets | General | List assets |
| List Inventory | General | List inventory records |
| List Item Masters | General | List item master records |
| List Labor | General | List labor records |
| List Locations | General | List operating locations |
| List Persons | General | List person records |
| List Purchase Orders | General | List purchase orders |
| List Service Requests | General | List service requests |
| List Work Orders | General | List work orders |
| Update Asset | General | Update an asset |
| Update Work Order | General | Update a work order |
Operations
Create Asset
Create a new asset
No input parameters.
Create Purchase Order
Create a purchase order
No input parameters.
Create Service Request
Create a service request
No input parameters.
Create Work Order
Create a new work order
No input parameters.
Tips
- asset_num + description + priority + assignedto.
Get Asset
Get asset details
| Parameter | Required | Type | Description |
|---|---|---|---|
Asset Id asset_id | Yes | text |
Get Inventory
Get inventory details
| Parameter | Required | Type | Description |
|---|---|---|---|
Inventory Id inventory_id | Yes | text |
Get Item Master
Get item master details
| Parameter | Required | Type | Description |
|---|---|---|---|
Item Id item_id | Yes | text |
Get Location
Get location details
| Parameter | Required | Type | Description |
|---|---|---|---|
Location Id location_id | Yes | text |
Get Person
Get person details
| Parameter | Required | Type | Description |
|---|---|---|---|
Person Id person_id | Yes | text |
Get Purchase Order
Get purchase order details
| Parameter | Required | Type | Description |
|---|---|---|---|
Po Id po_id | Yes | text |
Get Service Request
Get service request details
| Parameter | Required | Type | Description |
|---|---|---|---|
Sr Id sr_id | Yes | text |
Get Work Order
Get work order details
| Parameter | Required | Type | Description |
|---|---|---|---|
Work Order Id work_order_id | Yes | text |
List Assets
List assets
No input parameters.
Tips
- Filter by location, status.
List Inventory
List inventory records
No input parameters.
Tips
- Storeroom stock. Reorder triggers.
List Item Masters
List item master records
No input parameters.
List Labor
List labor records
No input parameters.
List Locations
List operating locations
No input parameters.
List Persons
List person records
No input parameters.
List Purchase Orders
List purchase orders
No input parameters.
List Service Requests
List service requests
No input parameters.
Tips
- User-submitted SRs awaiting WO creation.
List Work Orders
List work orders
No input parameters.
Tips
- Filter by status, site, assignedto.
Update Asset
Update an asset
| Parameter | Required | Type | Description |
|---|---|---|---|
Asset Id asset_id | Yes | text |
Update Work Order
Update a work order
| Parameter | Required | Type | Description |
|---|---|---|---|
Work Order Id work_order_id | Yes | text |
FAQ
- OSLC vs REST?
- Maximo's modern REST API (this connector). Legacy MIF still exists for some flows.