OUTLOOK Get conversation thread function

This article describes the RPA Outlook functionality to get a conversation thread.

For a full list of available functions, please read OUTLOOK functions.

Description

The OUTLOOK Get conversation thread function allows you to get the full conversation thread for the currently selected e-mail. Returns a list of all messages in the conversation chain with id, subject, sender, and timestamp.

Setting it up

To use the OUTLOOK Get conversation thread function, follow these instructions:

{{popups:rpas/add:action=outlook-get-thread}}

Once on a process map:

1. Navigate to the process where you would like to add the OUTLOOK Get conversation thread function
2. Click on the green button's drop-down (right side of the green button labelled "Process")
3. On the menu that appears, click on the "+ Activity" item
4. From here you can select the OUTLOOK Get conversation thread option
5. Click "Add" once you are done

Input parameters

Output variables

Errors

Tips

• Useful for tracking e-mail conversation history and context
• Loop through the results to process each message in the thread

Related functions

• OUTLOOK Select an e-mail
• OUTLOOK Get e-mail headers
• OUTLOOK Find an e-mail