Email: Send as another user

Send email on behalf of another user.

Help Centre › Building Processes

Send email on behalf of another user.

Runs on: macOS and Windows only.

Add it to a process

In the process designer, open the Add step tab. Find Send as another user under Email › Administration, or type its name in the search box, and drag it onto the canvas.

Fields

FieldRequiredWhat it does
Account / e-mail addressYesThe e-mail account as it appears in Outlook
Send asYesEmail address to send as
SubjectNoThe subject line, e.g. Statement for {row[Supplier]}.
HTML bodyYesThe message as HTML, e.g. <p>Dear {customer}</p>. If filled in, this is used and the plain text body is ignored.
ToNoRecipient address, or several separated by a comma, semicolon or newline
Plain text bodyNoThe message as plain text. Only used when the HTML body is empty.
CcNoCc recipient address(es)
BccNoBcc recipient address(es)
AttachmentsNoFiles to attach, one per row. A row may hold a variable such as {savedFiles}, including one holding a list of paths, e.g. the output of Save email attachments.
On behalf ofNoTurn on to show recipients "sent on behalf of" the shared mailbox. Leave off to send as the shared mailbox itself, which needs that mailbox added in Outlook. Default: off.
Send immediatelyNoTurn on to send the email straight away. Leave off to save it in Drafts for someone to check first. Default: off.

See all Email steps.

See it working on your own data

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