Overview
Talabat is the dominant MENA food-delivery + Q-commerce platform. The Automize Talabat connector covers orders, menus, restaurant management, reviews, performance.
- Regions: Kuwait, UAE, Saudi Arabia, Bahrain, Qatar, Oman, Jordan, Egypt, Iraq.
- Plans: Restaurant partner agreement.
Setting up the connection
Auth type: OAuth 2.0 (Client Credentials).
- Talabat restaurant portal → API → request access. Receive OAuth credentials.
- In Automize → Settings → Connectors → Talabat. Paste credentials.
Find your credentials at https://restaurants.talabat.com/.
Rate limits
Per-restaurant.
Data model
Aggregator primitives:
Restaurant ─┬─ Menus + Items
├─ Orders ── Customers (anonymised)
├─ Reviews
└─ Performance MetricsAvailable operations
12 operations available. Click any row to jump to its detail.
| Operation | Category | What it does |
|---|---|---|
| Accept order | General | Accept an incoming order on Talabat. |
| Get order | General | Get order details by ID from Talabat. |
| Get performance metrics | General | Get restaurant performance metrics from Talabat. |
| Get restaurant | General | Get restaurant profile details from Talabat. |
| List menu items | General | List all menu items from Talabat. |
| List orders | General | List all orders with pagination from Talabat. |
| List reviews | General | List customer reviews from Talabat. |
| Reject order | General | Reject an incoming order with reason on Talabat. |
| Toggle item availability | General | Toggle menu item availability on Talabat. |
| Update menu item | General | Update a menu item on Talabat. |
| Update order status | General | Update order status on Talabat: preparing, ready, picked_up. |
| Update restaurant status | General | Update restaurant status on Talabat: open, closed, busy. |
Operations
Accept order
Accept an incoming order on Talabat.
| Parameter | Required | Type | Description |
|---|---|---|---|
Order ID orderId | Yes | text | |
Order Id order_id | Yes | text |
Get order
Get order details by ID from Talabat.
| Parameter | Required | Type | Description |
|---|---|---|---|
Order ID orderId | Yes | text | |
Order Id order_id | Yes | text |
Tips
- Returns order + items + customer + delivery.
Get performance metrics
Get restaurant performance metrics from Talabat.
No input parameters.
Tips
- Accept rate + delivery time + customer satisfaction. Affects ranking.
Get restaurant
Get restaurant profile details from Talabat.
No input parameters.
List menu items
List all menu items from Talabat.
No input parameters.
List orders
List all orders with pagination from Talabat.
No input parameters.
Tips
- Filter by status, branch.
List reviews
List customer reviews from Talabat.
No input parameters.
Tips
- Customer reviews + ratings.
Reject order
Reject an incoming order with reason on Talabat.
| Parameter | Required | Type | Description |
|---|---|---|---|
Order ID orderId | Yes | text | |
Rejection reason reason | Yes | text | |
Order Id order_id | Yes | text |
Toggle item availability
Toggle menu item availability on Talabat.
| Parameter | Required | Type | Description |
|---|---|---|---|
Item ID itemId | Yes | text | |
Available available | Yes | switch | |
Item Id item_id | Yes | text |
Update menu item
Update a menu item on Talabat.
| Parameter | Required | Type | Description |
|---|---|---|---|
Item ID itemId | Yes | text | |
Name name | Yes | text | |
Price price | Yes | text | |
Available available | Yes | switch | |
Description description | Yes | textarea | |
Item Id item_id | Yes | text |
Update order status
Update order status on Talabat: preparing, ready, picked_up.
| Parameter | Required | Type | Description |
|---|---|---|---|
Order ID orderId | Yes | text | |
Status (preparing/ready/picked_up) status | Yes | text | |
Order Id order_id | Yes | text |
Update restaurant status
Update restaurant status on Talabat: open, closed, busy.
| Parameter | Required | Type | Description |
|---|---|---|---|
Status (open/closed/busy) status | Yes | text |
FAQ
- Integration with Foodics?
- Foodics has built-in Talabat sync. Use Automize Talabat connector for custom workflows on top.