Help Centre › Troubleshooting & FAQ
When you are working on a Virtual private Network (VPN), it is possible that you will need proxy settings in order to access our RPA software. Here is how you can find it. Alternatively, contact your IT / network administrator for additional assistance locating your proxy information.
Windows 10
To find your IP address using a Windows 10 PC, follow these steps:
- In the Windows search bar, type "Internet Options".
- Select Internet Options from the results list.
- Click to open the Connections tab.
- Click the LAN settings button.
- Notice in the Proxy Server section: If a proxy server is in use, the checkbox next to "Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connection) will be marked.
- The proxy server address and port in use for HTTP/HTTPS traffic will be displayed.