Business functions
Finance and Accounting
Sub-processes such as accounts receivable and payable, payroll and travel expense accounting, and general ledger accounting are well suited for Robotic Process Automation (RPA).
F&A | General Accounting
F&A | General Accounting
,Intelligent Automation has driven significant value in the finance function, both in terms of hours created, raising compliance / quality and providing enhanced financial insights.
F&A | Service Process
F&A | Service Process
Accounts receivable and accounts payable are typically processes for Robotic Process Automation (RPA) implementation and it is expected that finance and accounting processes will be automated by around 96% in five to 10 years.
F&A | Record to report and Fixed assets
F&A | Record to report and Fixed assets
Processes in the field of general accounting and reporting are ideal for automation since they tend to be repeatable and rules-based.
F&A | Treasury and Taxes
F&A | Treasury and Taxes
Intelligent Automation can apply in every area of the tax function where manual, repeatable, and time-consuming processes are predominated as well in areas for direct and indirect tax compliance and reporting.
F&A | Procure to pay
F&A | Procure to pay
By automating manual procure to pay processes, such as process invoices, 20% - 30% of labor cost can be saved.
Procurement
Procurement
Processes and process chains can be modularized and made more flexible, as well as significantly accelerated by adopting Robotic Process Automation (RPA) which results in a reduction of process times by 80%.
Customer service
Customer service
Robotic Process Automation can help to address customers, automate processes and increase efficiency in customer service to reach and engage their target group.
Customer service | Contact centre
Customer service | Contact centre
With Intelligent Automation, contact centre service, support and management processes can be streamlined to provide a better service for customers.
Human Resources | Hire to Manage
Human Resources | Hire to Manage
Because of its improved efficiency and faster return on investment, Robotic Process Automation (RPA) has the potential to transform the entire HR sector.
Human Resources | Manage to Engage
Human Resources | Manage to Engage
HR departments can be certain that their activities will be performed on time and accurately thanks to having software robots running in the background.
Human Resources | Engage to Retire
Human Resources | Engage to Retire
As a result of automation, a significant amount of HR time and resources may be redirected toward more productive and strategic activities.
Supply Chain Management | Plan
Supply Chain Management | Plan
Automating the supply chain processes enables businesses to boost order volume, improve order fulfillment accuracy, and reduce shipment delays.
Supply Chain Management | Source
Supply Chain Management | Source
When software robots are used in supply chain management to forecast outcomes and support complicated decision-making, it helps employees with more than simply robotic work.
Supply Chain Management | Make
Supply Chain Management | Make
While automation can greatly improve many supply chain management processes, software robots can never replace a human mind when it comes to the creative side of making a product.
Supply Chain Management | Deliver
Supply Chain Management | Deliver
Software robots can extract shipment information from incoming emails, enter tasks in your scheduling systems, and offer pick-up timings in customer / carrier interfaces.
Supply Chain Management | After Market
Supply Chain Management | After Market
The digital capabilities of Robotic Process Automation (RPA) are significant in the performance of strong and successful supply chains, and it is a key contributor to their digitalisation.
IT Operations
IT Operations
One of the business units where more processes can be automated is IT operations, particularly processes within end user computing.
IT Operations | Management
IT Operations | Management
The management of different functions within IT can be streamlined with software robots, helping the whole IT business unit work seamlessly.
Legal | Service
Legal | Service
60% of legal industry leaders take the view that Robotic Process Automation (RPA) would help to improve the accuracy of legal work in the next few years.
Legal | Support
Legal | Support
Due to the high number of manual, repetitive back-office tasks, an Intelligent Automation implementation can free up 40% of time for higher-value tasks.
Controlling
Controlling
Reporting processes show high automation potential with Robotic Process Automation (RPA) because they exist in nearly every organisation and are mostly standardised.