Automize

Industries

Banking | Consumer Banking

Automation is not only driving transformational change across the banking value chain, but it also has the ability to be a key driver in delivering and enabling organisational priorities. Areas like payments, card service, and customer and account lifecycle have a high potential for automation.

Banking | Capital Markets

There is high Robotic Process Automation (RPA) potential in Capital Markets institutions, particularly in Contact Center and Operations.

Insurance

70% of all tasks within an insurance company can be automated due to a high automation potential across all functions.

Telecommunications

Over 80% of the time in call centers can be reduced by Robotic Process Automation (RPA) and there exists a high automation potential due to the high volume of transactions in back-office tasks.

Logistics and Transportation

The digital transformation in the field of logistics is expected to result in $1.5 trillion value at stake by 2025 and by using Robotic Process Automation (RPA) the overall operational efficiency will be increased.

Manufacturing

Although the production is already largely optimised by software robots, back-office activities have weaknesses that can be eliminated with the help of Robotic Process Automation (RPA).

Life Sciences

The Life Sciences industry shows high automation potential and accounts for estimated cost savings of $1,75 million and 7,500 FTE hours saved.

Retail

Online sales are expected to double in the next few years, and the retail industry is one of the most prominent and growth-oriented sectors where Robotic Process Automation (RPA) can boost productivity and efficiency.

Healthcare | Payer service

Robotic Process Automation (RPA) can help reduce the time it takes for patients to see a physician, decrease expenses, and improve the quality of care for patients, especially in claims.

Healthcare | Payer support

Healthcare payer shows a huge amount of back-office processes with high automation potential, it is estimated that overall 60% of all tasks can be automated.

Healthcare | Provider

Robotic Process Automation (RPA) allows healthcare providers to keep a detailed log of each process step, ensuring compliance with external audits.

Healthcare | Provider support

Digitisation and new technologies such as Robotic Process Automation (RPA) can reinforce patient care, increase a provider’s revenue, speed up cash flow, and increase patient and employee satisfaction.

Higher education | Supporting

In higher education, there are many back-office processes with great automation potential; almost all of the supporting processes are candidates for automation.

Higher education | Support

Universities may reap significant benefits from Robotic Process Automation (RPA) in student-facing services, resulting in improved service quality and higher student satisfaction.

Public sector

Until now, mainly administrative and managerial processes are automated in government bodies, and it is predicted that it could free up nearly 97 million federal government working hours every year.

Call centres | Customer service operations

Automation in call centres is transforming customer experience and operational efficiency. Processes such as call routing, customer verification, FAQs, and reporting have high automation potential, while complex tasks like conflict resolution or escalation require more human interaction.